They sent Doug Fussell out to my house on the day after Christmas! I had only called them three days before! Doug was a premier technician, very thorough and very efficient. I expected him to take two days, since he was replacing two doors and adding openers on each door. He only took the daylight hours of one day! I could not believe how fast he was! In addition, he thoroughly taught me how to use the remote openers. I highly recommend them to anyone!
Because it was a Saturday and I knew the garage door company I usually use wasn't open week-ends. I decided to look on the internet for week-end workers. The first site that came up was Precision Overhead Garage. Their website said if you call before noon, you can get an appointment that day. Even though it was 1pm, I decided to call anyway. After explaining that I couldn't close or open my garage door, they told me they would go ahead and schedule a time that day...even though it was after their same-day service cut off time of noon. They told me the technician would arrive between 3pm-5pm and he would call before coming (that was nice because I was able to run errands locally and not have to wait at home for those 2 hours). I also have to mention that although the company used an answering service to take the call and schedule the appointment, the gentleman that helped me was also very professional and courteous. Derrick, the technician that was assigned to the repair, called to tell me he was on his way. It was also within the arrival timeframe the company had promised. When he got to my house, he was polite and professional. He assessed the problem and made sure that I was clear about the cost of the repair and the cost of the service call. I agreed and he immediately went to work. He never tried to sell me any other services or parts or repairs that weren't needed. He was finished within 45 minutes and the door worked perfectly. I was able to pay with a credit card even without them being able to verify the information because it was a week-end. I was very impressed that they did that, especially because I was a new customer and had no history with them. Obviously, by my 5-star rating, I would recommend them to anyone who is looking for a professional garage door company. Thank you to Derrick and Precision Overhead Garage Door Service!!
Every thing the tech demostrated was helpful, he knew how to do his job even if his eyes were shut. Very knowledgeable, took time out to explain every detail about the install process. Very highly satisfied. A d would love to have him for future additional repairs. Would definitely recommend sears and would use you guys again thanks mr.technician for a job well done.
We are proud of the work we do in Northwestern North Carolina. We love this community and we love serving it. So whether you think you need a small repair or a major overhaul, we want to be the team that helps you increase the value of your home while making it a safer place to live for you and your family. Our professional and friendly sales team are eager to connect with you, so contact us today and find out just how we can ease your concerns and make transform your garage!
Your dream car is parked in out of the elements, but it's not secure because the garage door won't lock. Most garage doors have two horizontal bars that move out from the center of the door into slots along the side of the door in the door track, effectively locking the door in place. Over time, these bars can shift slightly out of position so that they are no longer correctly aligned with the locking slots. To realign the bars, unscrew the guide brackets on the edges of the door so that they are loose enough to move, and then reposition them so that they smoothly guide the locking bars into the locking slots. Lubricate the lock mechanism with machine oil and you're done.
Now check the springs. There will be just one on a single-car garage, two on a two-car garage. Roll-up doors are operated by torsion springs, controlled by cables on pulleys. Two-car models can be adjusted by pulling the cable further through the plate above the door, then knotting the end to hold the newly established tension. One-car roll-up door springs should only be adjusted by a professional, as there is such a great amount of tension on the one spring that you could be injured when trying to adjust it yourself. Swing-up door springs are hooked on each side of the door into special notches or holes. To adjust the tension on these springs, simply move the spring hooks to the next notch.