I give Chamberlain credit for trying to make the install easy. Considering the different operating environments and variables, it’s a challenge to cover all the bases. Unfortunately, a quick start guide simply isn’t enough in this case and the online instructions are no better. They have made some assumptions about what you need to know (or don't need to know). The above precautions should be spelled out to avoid customer frustration and reduce the number of calls to their help desk (and returned product).
Spring Issues - Unless it is due to an obstruction of some type, uneven movement of your garage door is likely caused by a problem with the spring mechanism. Roll-up doors generally have one center-mounted torsion spring. The tension on torsion springs is great. Therefore, it is necessary to call a professional for any repairs to this type of spring mechanism to avoid serious injury. Because replacement of these springs or cables in a garage door can take at least two or three hours of labor, costs can average $300 or more.
We've seen many garage doors off the track, and in some cases, on the family car. When the garage door system is not functioning optimally, the rollers and tracks can bend, and you may end up with a mess in the garage. If the garage door is salvageable, let us come and safely reinstall the garage door and make sure it won't happen again. Unfortunately, the damage to the family car will have to go through your auto insurance.
After thousands of cycles opening and closing your garage door, you may start to hear it getting louder and louder. This is relatively easy to notice. What you may not easily see is that after years of operation, and possible maintenance neglect, is the dirt and debris trapped in the roller bearings. This can lead to the rollers turning inefficiently causing bent tracks and rollers. Eventually, if the rollers are in very bad condition, the door may come off the tracks or bust loose from the roller hinges.
Go for the look of wood with less upkeep with low-maintenance faux wood composite & steel garage doors from our Canyon Ridge® & Coachman® Collections. Our Gallery, and Classic Collection garage doors are also available with Ultra-Grain®, a wood look durable paint. If you’re looking for a more traditional look, our Classic™ Collection of steel raised panel and flush panel garage doors complement most home styles. Add one of our many decorative window options to customize the door's appearance and let natural light into your garage.
Insulation, which increases energy efficiency and can help to lower utility bills, is crucial when a garage door is attached to the home. In this case, doors with high R-values are preferred. This means it has insulation that can keep the heat in. The higher the R-value, the better insulated your garage will be against outside noise and cold and hot air.
Your Wireless (Wi-Fi) Network: The Chamberlain documentation says that 2 bars of 2.4ghz WiFi signal is enough for consistent operation. This can be checked by looking on your phone. I say, your mileage may vary. I installed a dedicated access point for the smart hub as I couldn’t get the system to work reliably. A wired connection is also supported.
Squealing, screeching, or grinding noises from your garage door are usually indicative of a lack of lubricant or an accumulation of dirt or debris in the tracks. When removing debris, do not use harsh chemicals to clean the tracks. Once the track is clean, coat it with lubricant designed especially for garage doors, if possible. If you do not have access to this special type of lubricant, you can use WD-40 on the tracks and hardware.
This is the first time using precision to fix my garage door. From the call to schedule an appointment to the work that was done, all went smoothly. They got a technician out the same day and within a few hours. My garage door got damaged pretty bad and I thought I was going to have to replace the whole door or that they would try and sell me on buying one, but Jimmy the technician, which by the way a very personable and knowledgeable guy, took the time to explain and show me what needed to be replaced (drums, cables and springs) and why without trying to sell me on anything I didn't need. He also took the time to show me how to do proper maintenance on the door so that it last longer. Once he finished he noticed that the belt on my garage door opener was about to break and pointed it out to me, which I'm happy he did. That could have been a costly expense if not caught early. I like that he didn't mind me watching and asking questions the whole time he was here or tried to sell me on anything I didn't need. He took his time and made sure the door was working properly, which my husband and I feel it works better now then it ever had before. It opens and closes more smoothly and quietly. Jimmy also left everything clean and finished in a timely matter. I highly recommend this company and Jimmy!
Because it was a Saturday and I knew the garage door company I usually use wasn't open week-ends. I decided to look on the internet for week-end workers. The first site that came up was Precision Overhead Garage. Their website said if you call before noon, you can get an appointment that day. Even though it was 1pm, I decided to call anyway. After explaining that I couldn't close or open my garage door, they told me they would go ahead and schedule a time that day...even though it was after their same-day service cut off time of noon. They told me the technician would arrive between 3pm-5pm and he would call before coming (that was nice because I was able to run errands locally and not have to wait at home for those 2 hours). I also have to mention that although the company used an answering service to take the call and schedule the appointment, the gentleman that helped me was also very professional and courteous. Derrick, the technician that was assigned to the repair, called to tell me he was on his way. It was also within the arrival timeframe the company had promised. When he got to my house, he was polite and professional. He assessed the problem and made sure that I was clear about the cost of the repair and the cost of the service call. I agreed and he immediately went to work. He never tried to sell me any other services or parts or repairs that weren't needed. He was finished within 45 minutes and the door worked perfectly. I was able to pay with a credit card even without them being able to verify the information because it was a week-end. I was very impressed that they did that, especially because I was a new customer and had no history with them. Obviously, by my 5-star rating, I would recommend them to anyone who is looking for a professional garage door company. Thank you to Derrick and Precision Overhead Garage Door Service!!