We are proud of the work we do in Northwestern North Carolina. We love this community and we love serving it. So whether you think you need a small repair or a major overhaul, we want to be the team that helps you increase the value of your home while making it a safer place to live for you and your family. Our professional and friendly sales team are eager to connect with you, so contact us today and find out just how we can ease your concerns and make transform your garage!
With hundreds of moving parts that are all required to work together, it's no surprise that garage doors may need occasional repair and maintenance. Garage door repair services are also required in emergency situations, like when the garage door won't operate and the car is trapped inside or you've accidentally backed into the door when it was closed. Whether it's a specific repair of your garage door opener, a broken spring that needs to be replaced, or a bent or rusted track, The Home Depot's local, licensed service providers can get the job done quickly and efficiently.
Because it was a Saturday and I knew the garage door company I usually use wasn't open week-ends. I decided to look on the internet for week-end workers. The first site that came up was Precision Overhead Garage. Their website said if you call before noon, you can get an appointment that day. Even though it was 1pm, I decided to call anyway. After explaining that I couldn't close or open my garage door, they told me they would go ahead and schedule a time that day...even though it was after their same-day service cut off time of noon. They told me the technician would arrive between 3pm-5pm and he would call before coming (that was nice because I was able to run errands locally and not have to wait at home for those 2 hours). I also have to mention that although the company used an answering service to take the call and schedule the appointment, the gentleman that helped me was also very professional and courteous. Derrick, the technician that was assigned to the repair, called to tell me he was on his way. It was also within the arrival timeframe the company had promised. When he got to my house, he was polite and professional. He assessed the problem and made sure that I was clear about the cost of the repair and the cost of the service call. I agreed and he immediately went to work. He never tried to sell me any other services or parts or repairs that weren't needed. He was finished within 45 minutes and the door worked perfectly. I was able to pay with a credit card even without them being able to verify the information because it was a week-end. I was very impressed that they did that, especially because I was a new customer and had no history with them. Obviously, by my 5-star rating, I would recommend them to anyone who is looking for a professional garage door company. Thank you to Derrick and Precision Overhead Garage Door Service!!