This is the first time using precision to fix my garage door. From the call to schedule an appointment to the work that was done, all went smoothly. They got a technician out the same day and within a few hours. My garage door got damaged pretty bad and I thought I was going to have to replace the whole door or that they would try and sell me on buying one, but Jimmy the technician, which by the way a very personable and knowledgeable guy, took the time to explain and show me what needed to be replaced (drums, cables and springs) and why without trying to sell me on anything I didn't need. He also took the time to show me how to do proper maintenance on the door so that it last longer. Once he finished he noticed that the belt on my garage door opener was about to break and pointed it out to me, which I'm happy he did. That could have been a costly expense if not caught early. I like that he didn't mind me watching and asking questions the whole time he was here or tried to sell me on anything I didn't need. He took his time and made sure the door was working properly, which my husband and I feel it works better now then it ever had before. It opens and closes more smoothly and quietly. Jimmy also left everything clean and finished in a timely matter. I highly recommend this company and Jimmy!
Whether your garage door problem requires a replacement or repair of the door itself or any of its components, our technicians will be able to advise you on the most cost-effective and appropriate solution. We oftentimes get called for quick fixes of broken garage door springs, broken rollers and bent garage door tracks; repairs of garage door openers and cables; replacements of garage door drums and panels; insulation installation as well as tune-ups and inspection. Whatever is the prob-lem with your garage door, we can definitely handle it. Our team of technicians are highly trained and experienced in any type of emergency garage door service. Whatever the make or model, they will be able to diagnose the problem, offer you solutions and immediately fix the issues. They do it well and they do it fast. That’s A1 service for you!
Because it was a Saturday and I knew the garage door company I usually use wasn't open week-ends. I decided to look on the internet for week-end workers. The first site that came up was Precision Overhead Garage. Their website said if you call before noon, you can get an appointment that day. Even though it was 1pm, I decided to call anyway. After explaining that I couldn't close or open my garage door, they told me they would go ahead and schedule a time that day...even though it was after their same-day service cut off time of noon. They told me the technician would arrive between 3pm-5pm and he would call before coming (that was nice because I was able to run errands locally and not have to wait at home for those 2 hours). I also have to mention that although the company used an answering service to take the call and schedule the appointment, the gentleman that helped me was also very professional and courteous. Derrick, the technician that was assigned to the repair, called to tell me he was on his way. It was also within the arrival timeframe the company had promised. When he got to my house, he was polite and professional. He assessed the problem and made sure that I was clear about the cost of the repair and the cost of the service call. I agreed and he immediately went to work. He never tried to sell me any other services or parts or repairs that weren't needed. He was finished within 45 minutes and the door worked perfectly. I was able to pay with a credit card even without them being able to verify the information because it was a week-end. I was very impressed that they did that, especially because I was a new customer and had no history with them. Obviously, by my 5-star rating, I would recommend them to anyone who is looking for a professional garage door company. Thank you to Derrick and Precision Overhead Garage Door Service!!
Repair Garage Door