The Door sensor: This sensor communicates with the smart hub using Bluetooth to indicate door operation and open/ closed condition. During installation it is paired to the smart hub which is best performed with the unit attached to a closed door between 3’ and 10’ from the smart hub. By design, Bluetooth distance is limited to 33’ but don’t count on consistent operation at this extreme end of the range. Consider this distance during installation and future operation.
While generally easy to install, without an Introduction or Basic Principles of Operation as a preamble, you will likely have the same issues I did. Read on for the lessons I learned and tips that will save your hair. I will explain each of the major elements of the system and provide suggestions to improve your probability of a successful installation.
At Bouma Bros. Sales and Service Inc., we deal with a lot of garage door issues, whether it’s a residential, commercial, industrial, or agricultural matter in the Grand Rapids area. Over the years, our specialists have acquired skills and knowledge that will assure a high standards customer service and garage door repair. No matter what the problem may be, whether your garage door is making strange noises, one of the cables is damaged, or you have had an accident like the one Luke’s son had, we have a solution for you. And thanks to our fully-equipped service vehicles and professional repairmen, the work can be completed rapidly and efficiently.
From the east coast to the west coast, north to south, each of our NationServe locations has a team of experienced, professional, and friendly technicians ready to serve you. Our team is trained to service all industry products and will find a proper solution for even the most difficult issues. Every installation and repair is completed in accordance with industry safety standards. Many of our locations are also affiliated with professional organizations including the International Door Association, Better Business Bureau, their local Chamber of Commerce, and the National Association of Home Builders. 
Tom was right on time, moved efficiently and finished very quickly. Door has never sounded so quiet. Love the new rollers and the door is adjusted perfectly. Being a DYI and the guy who installed the opener I never could get the adjustments right for the range of door movement. He adjusted it perfectly. Also received (upon my request) a quote (word of mouth at this point, due to other projects on our list) for new door, installation, etc. I was VERY happy with the quote. It will speed up our ability to purchase a new door and will go with this company for it. Thanks again for a very pleasant experience.
Align the upper roller tracks by carefully lifting the door halfway. Lock it in place with two locking pliers, and install the supporting brackets on the back of the rails using 1-1/4 in. perforated angle iron (available at home centers and hardware stores). Install 1-1/2 x 1/4 in. stop bolts, with the threads to the inside of the track, at the end of each upper track.

LED & Florescent lights: I hear you asking “why is this important?”. Both can emit radio and electromagnetic interference that can mask the signal between the smart hub and your opener. If you experience unreliable operation - out they go. The last thing I did was remove an LED lamp from a motion sensor fixture nearby and replaced it with a standard incandescent. Since the light is only on for a few minutes I’m not worried about the power usage if it means the garage door will close when commanded. Click Here for Garage Door Repairs
This issue is very common. Squeaking can be a result of damaged sections, dysfunctional door cables, worn out pieces or bent or misaligned tracks. It usually means that your door needs its regular maintenance and some lubrication on any worn out parts. Our technicians from the Wyoming, MI region will gladly do that for you, making sure your door operates properly and quietly.
We've seen many garage doors off the track, and in some cases, on the family car. When the garage door system is not functioning optimally, the rollers and tracks can bend, and you may end up with a mess in the garage. If the garage door is salvageable, let us come and safely reinstall the garage door and make sure it won't happen again. Unfortunately, the damage to the family car will have to go through your auto insurance.
Garage door springs come in two styles: torsion (see above), which mounts on the header above the door, and extension (Photo 1), which floats above the upper roller track. In the past, extension springs were safer to install but didn’t have containment cables running through the center of the spring. Without cable, these springs become dangerous, heavy whips when they break. They also tend to be noisier than torsion springs, and we recommend you use them only if you don’t have the 12 in. of headroom above the door that a torsion spring requires.
If you're not able to open your garage door at all, or the mechanism is moving slower than it used to do, and you've made all the repairs needed during inspection of the door itself, the problem is likely rooted in the garage door opener. Today's models operate by a motor that opens and closes the door by moving a carriage with drawbar across a rail located just above the door.
Containment cables. When old extension springs break, the springs and cables become heavy whips that damage cars and even injure people. To solve the whipping problem, manufacturers now offer containment cables that run through the center of side-mounted extension springs. If you have extension springs and don’t plan to replace your door, make sure the springs have these containment cables, or have a professional install them.

"The doors, tracks and openers were installed in a few hours. They look great and add so much to our exterior as well as quiet and warmer in the garage. The technicians tweaked the pad installation as we needed. They were on time, professional and courteous. I give them 5 stars. My only ding on performance was filling up our rolling recycle bin with intact noses that we had to pull out and break down. I thought the boxes would have been hauled away."
I discovered that the RF transmitter in the smart hub is fairly weak. While your car can transmit a signal a half block away, the smart hub can't. The instructions make a recommendation for placement of the smart hub but will make an explicit statement here - install it within the 4-6’ “recommendation”. Consider this when planning your installation. Apparently, orientation is important for maximum reach. If it doesn’t work reliably, flip it 180 degrees on its mount. Finally, like other garage door remotes, if it loses power you might have to re-program the system with the garage door learn button. They don’t tell you this so I will.
It is precisely on those coldest days of the year when you most need and appreciate the convenience of opening and closing your garage door quickly. Sadly, that's exactly the kind of day when moisture and cold can conspire to make this difficult. Garage doors can and do freeze to the garage floor. Sometimes it is just a minor icy connection between the two that can be broken when you hit the opener button. If the door refuses to budge on the first attempt, though, resist the urge to keep banging on the automatic opener button. This is likely to cause a more serious problem with the garage door opener—including, but not limited to, stripped gears, broken springs, and a burned-out motor on the opener.
They sent Doug Fussell out to my house on the day after Christmas! I had only called them three days before! Doug was a premier technician, very thorough and very efficient. I expected him to take two days, since he was replacing two doors and adding openers on each door. He only took the daylight hours of one day! I could not believe how fast he was! In addition, he thoroughly taught me how to use the remote openers. I highly recommend them to anyone!
Containment cables. When old extension springs break, the springs and cables become heavy whips that damage cars and even injure people. To solve the whipping problem, manufacturers now offer containment cables that run through the center of side-mounted extension springs. If you have extension springs and don’t plan to replace your door, make sure the springs have these containment cables, or have a professional install them.

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