My garage door would stop half way up and my son-in-law advised me to have a professional come take a look at it. My daughter asked her neighbor who she called last year because her neighbor had such good things to say about the technician and the company. She got the number and set up the appointment with a very nice young lady. The technician, Jose Rosario, arrived right on time and took the time to listen to my daughter explain everything to him about the door. He then took the time to look over the door, get it operational and write out a very informative break-down of my options. He broke it down to just getting the door operational to replacing the door parts (springs, rollers, etc.) all the way to replacing the door parts and the opener. He had all of the prices broken down and did not try to lead me in any direction I did not feel pressured at all to make a decision. I decided to have all of it replaced due to the fact that, at this very moment, my car was in the body shop being repaired and painted because the garage door had come down on it as I was backing out a week prior. Another reason for my decision was the fact that Jose told me that everything is covered - parts and labor - by Precision Door. This is a rarity these days! Jose installed the new opener and all of the door parts and explained everything to me very clearly. I am extremely pleased with my new door opener and will highly recommend Precision Door to everyone!
Schedule garage or overhead door repairs for your home or business and learn more about our same-day services available at our individual locations. Did you know that NationServe is an authorized Wayne Dalton, Genie, and LiftMaster dealer? That’s because we know exactly what it takes to repair and service your garage door. Our skillful installation, repairs, and planned maintenance services will keep your garage door operating at its very best, so you can move forward with your day.
Because it was a Saturday and I knew the garage door company I usually use wasn't open week-ends. I decided to look on the internet for week-end workers. The first site that came up was Precision Overhead Garage. Their website said if you call before noon, you can get an appointment that day. Even though it was 1pm, I decided to call anyway. After explaining that I couldn't close or open my garage door, they told me they would go ahead and schedule a time that day...even though it was after their same-day service cut off time of noon. They told me the technician would arrive between 3pm-5pm and he would call before coming (that was nice because I was able to run errands locally and not have to wait at home for those 2 hours). I also have to mention that although the company used an answering service to take the call and schedule the appointment, the gentleman that helped me was also very professional and courteous. Derrick, the technician that was assigned to the repair, called to tell me he was on his way. It was also within the arrival timeframe the company had promised. When he got to my house, he was polite and professional. He assessed the problem and made sure that I was clear about the cost of the repair and the cost of the service call. I agreed and he immediately went to work. He never tried to sell me any other services or parts or repairs that weren't needed. He was finished within 45 minutes and the door worked perfectly. I was able to pay with a credit card even without them being able to verify the information because it was a week-end. I was very impressed that they did that, especially because I was a new customer and had no history with them. Obviously, by my 5-star rating, I would recommend them to anyone who is looking for a professional garage door company. Thank you to Derrick and Precision Overhead Garage Door Service!!