KEITH ANDERSON was the Service Technician who looked after our needs today.... Dec,31,2015. He replaced the springs, cables, bearings, etc. and capably got our seized-up double garage door functioning properly. We were impressed with his polite call to confirm an arrival time, his promptness by arriving on time, good grooming, business-like courtesy, knowledge and workmanship. This is the third visit to our home by a Precision representative, the previous visits were in 2011 and 2012, and we would highly recommend your company & your employees!
The tech that was scheduled to repair my broken torsion spring was professional and very detailed. He arrived 30 minutes early, was completely prepared to do all the work. He let us know every step before he took it and was upfront about the costs and ways to save money and remain safe. My garage door was fixed within 1 hour. I would highly recommend!