They sent Doug Fussell out to my house on the day after Christmas! I had only called them three days before! Doug was a premier technician, very thorough and very efficient. I expected him to take two days, since he was replacing two doors and adding openers on each door. He only took the daylight hours of one day! I could not believe how fast he was! In addition, he thoroughly taught me how to use the remote openers. I highly recommend them to anyone!
Every thing the tech demostrated was helpful, he knew how to do his job even if his eyes were shut. Very knowledgeable, took time out to explain every detail about the install process. Very highly satisfied. A d would love to have him for future additional repairs. Would definitely recommend sears and would use you guys again thanks mr.technician for a job well done.
Tom was right on time, moved efficiently and finished very quickly. Door has never sounded so quiet. Love the new rollers and the door is adjusted perfectly. Being a DYI and the guy who installed the opener I never could get the adjustments right for the range of door movement. He adjusted it perfectly. Also received (upon my request) a quote (word of mouth at this point, due to other projects on our list) for new door, installation, etc. I was VERY happy with the quote. It will speed up our ability to purchase a new door and will go with this company for it. Thanks again for a very pleasant experience.
These guys arrived slightly late, but they communicated with me ahead of time. So, no problem there. This job is to replace the existing garage door opener, but the new opener apparently have a shorter support beam. So they had to extend the mount brackets to fix the problem. After all, the garage door opener is working great! I am happy with the product and their installation service.
Called on a Sunday just to get your hours and the phone was answered....took our information, found a convenient time slot, sent a confirmation email with techs name and photo...this part could not be better. Barry C. showed up, explained everything (problem, solutions, time to repair, etc.), provided options and costs for each option and saw my level of interest so allowed me to see how the repairs were completed. He mentioned it would take about 30 minutes to complete the job. I decided to finish trimming two shrubs, because there is no way that job could be finished in 30 minutes. Well, I came back and he was down, WOW. He explained exactly what he did, which was exactly what he thought he would need to do. Barry C. was very polite, knowledgeable and efficient. This part could not have been better. Overall, the experience was perfect. It costed more than I expected, but the warranty, technician skills and quality of the product; well worth money.
Test the door balance. A garage door should require only a few pounds of pressure to move it up and down. If springs wear out and lose their resiliency, a power garage door opener may need to work extra hard to lift the door. This can quickly wear out the motor on the opener. Replacing worn-out springs is usually a job for a professional technician.
We guarantee same day garage door service on calls placed by 1:00 pm. We are on most jobs within 2 hours of the request for service being placed. All our technicians travel in fully stocked trucks to your home or business to enable us to complete nearly all overhead / garage door repairs on the first trip without the need for additional appointments just to complete the job. We guarantee to exceed the normal service appointment you have experienced with other garage door companies by implementing the Absolute 22-point inspection on all jobs that we take on. Our 22-point safety inspection ensures the customer that all vital mechanical and safety parts of the door are fully operational and functioning as they should be. This prevents any future service calls for our customer and in turn saves YOU, the customer, money!
Containment cables. When old extension springs break, the springs and cables become heavy whips that damage cars and even injure people. To solve the whipping problem, manufacturers now offer containment cables that run through the center of side-mounted extension springs. If you have extension springs and don’t plan to replace your door, make sure the springs have these containment cables, or have a professional install them.
Furthermore, newer doors come with more improved security features, helping to improve the way you protect your home and loved ones. While older doors are easy to break into, whether through breaking the lift mechanism or even using a universal garage door remote, new doors come with many redundant security features, which will go a long way in deterring even the most ingenious burglar.