After you’ve ordered your new garage door, we’ll perform a site inspection to confirm your door size. We’ll contact you to schedule the installation, and our professional installers will do the rest. They’ll deliver your door, take down the old door, reconnect your opener if there is one, seal your perimeter and provide a final walk-through where they’ll clean up the area and haul away your old door. Additional fees for haul away may apply in some markets. We are happy to provide answers to questions you may have at the time of your garage door and opener installation.
Called on a Sunday just to get your hours and the phone was answered....took our information, found a convenient time slot, sent a confirmation email with techs name and photo...this part could not be better. Barry C. showed up, explained everything (problem, solutions, time to repair, etc.), provided options and costs for each option and saw my level of interest so allowed me to see how the repairs were completed. He mentioned it would take about 30 minutes to complete the job. I decided to finish trimming two shrubs, because there is no way that job could be finished in 30 minutes. Well, I came back and he was down, WOW. He explained exactly what he did, which was exactly what he thought he would need to do. Barry C. was very polite, knowledgeable and efficient. This part could not have been better. Overall, the experience was perfect. It costed more than I expected, but the warranty, technician skills and quality of the product; well worth money.
After thousands of cycles opening and closing your garage door, you may start to hear it getting louder and louder. This is relatively easy to notice. What you may not easily see is that after years of operation, and possible maintenance neglect, is the dirt and debris trapped in the roller bearings. This can lead to the rollers turning inefficiently causing bent tracks and rollers. Eventually, if the rollers are in very bad condition, the door may come off the tracks or bust loose from the roller hinges.
Measuring garage door torsion springs is precise, technical work. It often stumps experienced machinists, engineers, and garage door service technicians. In the door business, we often make mistakes ordering springs. The standard joke is that we'll use them as boat anchors, but you may not have a boat! Click to learn how to avoid ordering a boat anchor.
The Door sensor: This sensor communicates with the smart hub using Bluetooth to indicate door operation and open/ closed condition. During installation it is paired to the smart hub which is best performed with the unit attached to a closed door between 3’ and 10’ from the smart hub. By design, Bluetooth distance is limited to 33’ but don’t count on consistent operation at this extreme end of the range. Consider this distance during installation and future operation.
Sears can fix almost any broken garage door opener, regardless of the brand or where you bought it. Trying to repair a garage door opener yourself can be dangerous because of the spring tension. The Sears technicians who repair garage door openers are experts; they have the knowledge and experience to repair the garage door opener correctly and safety.
Containment cables. When old extension springs break, the springs and cables become heavy whips that damage cars and even injure people. To solve the whipping problem, manufacturers now offer containment cables that run through the center of side-mounted extension springs. If you have extension springs and don’t plan to replace your door, make sure the springs have these containment cables, or have a professional install them.