Just as commercial garage doors have distinct technical requirements from their residential counterparts, the installation process is frequently different for businesses and industrial facilities. As a local business ourselves, we know the importance of keeping downtime to a minimum and ensuring that your team can continue to do its work while ours completes the installation.
KEITH ANDERSON was the Service Technician who looked after our needs today.... Dec,31,2015. He replaced the springs, cables, bearings, etc. and capably got our seized-up double garage door functioning properly. We were impressed with his polite call to confirm an arrival time, his promptness by arriving on time, good grooming, business-like courtesy, knowledge and workmanship. This is the third visit to our home by a Precision representative, the previous visits were in 2011 and 2012, and we would highly recommend your company & your employees!
Repair Garage Door Company
I give Chamberlain credit for trying to make the install easy. Considering the different operating environments and variables, it’s a challenge to cover all the bases. Unfortunately, a quick start guide simply isn’t enough in this case and the online instructions are no better. They have made some assumptions about what you need to know (or don't need to know). The above precautions should be spelled out to avoid customer frustration and reduce the number of calls to their help desk (and returned product).
Are the tracks themselves properly aligned? Vertical tracks should be perfectly straight and the same height as one another. Horizontal ones should slant down slightly toward the back of the garage. To set them in proper alignment: loosen - don't remove - bolts and screws for each mounting bracket. Tap the tracks back into proper position. Re-tighten the bolts and screws. Once you've got the tracks aligned properly, take the time to get rid of whatever hardened grease or dirt has built up inside them or on the rollers with a concentrated household cleaner. Be sure to wipe both rollers and tracks dry after cleaning.
We are proud of the work we do in Northwestern North Carolina. We love this community and we love serving it. So whether you think you need a small repair or a major overhaul, we want to be the team that helps you increase the value of your home while making it a safer place to live for you and your family. Our professional and friendly sales team are eager to connect with you, so contact us today and find out just how we can ease your concerns and make transform your garage!
Operating since 1998, we are a family-owned company which all your garage door needs. In our years of operations, our clients have strongly benefitted from our efficiency and reliability. This is why we are simply the best in what we do as evidenced by our consistent Yelp 5 Star rating, A+ rating from BBB and Super Service Award from Angie’s List. You can trust that our work is done with quality as we are licensed, bonded and insured and is in the roll of Arizona’s Registrar of Con-tractors. Furthermore, you can be sure that all of our technicians passed rigorous training and our battery of background checks.
Because it was a Saturday and I knew the garage door company I usually use wasn't open week-ends. I decided to look on the internet for week-end workers. The first site that came up was Precision Overhead Garage. Their website said if you call before noon, you can get an appointment that day. Even though it was 1pm, I decided to call anyway. After explaining that I couldn't close or open my garage door, they told me they would go ahead and schedule a time that day...even though it was after their same-day service cut off time of noon. They told me the technician would arrive between 3pm-5pm and he would call before coming (that was nice because I was able to run errands locally and not have to wait at home for those 2 hours). I also have to mention that although the company used an answering service to take the call and schedule the appointment, the gentleman that helped me was also very professional and courteous. Derrick, the technician that was assigned to the repair, called to tell me he was on his way. It was also within the arrival timeframe the company had promised. When he got to my house, he was polite and professional. He assessed the problem and made sure that I was clear about the cost of the repair and the cost of the service call. I agreed and he immediately went to work. He never tried to sell me any other services or parts or repairs that weren't needed. He was finished within 45 minutes and the door worked perfectly. I was able to pay with a credit card even without them being able to verify the information because it was a week-end. I was very impressed that they did that, especially because I was a new customer and had no history with them. Obviously, by my 5-star rating, I would recommend them to anyone who is looking for a professional garage door company. Thank you to Derrick and Precision Overhead Garage Door Service!!